A new study has claimed that when people tell lies in digital messages — texting, social media or instant messaging — they take a longer time to respond, make more edits and write shorter responses than usual.
Tom Meservy, a professor of information systems, said that digital conversations are a fertile ground for deception because people can easily conceal their identity and their messages often appear credible. He asserted that unfortunately, humans are terrible at detecting deception. Meservy and his associates created a computer programme that carried out online conversations with participants — similar to the experience consumers have with online customer service questions.
More than 100 students from two large universities had conversations with the computer, which asked them 30 questions each. The participants were told to lie in about half of their responses. The researchers found responses filled with lies took 10% longer to create and were edited more than truthful messages.
Tom Meservy, a professor of information systems, said that digital conversations are a fertile ground for deception because people can easily conceal their identity and their messages often appear credible. He asserted that unfortunately, humans are terrible at detecting deception. Meservy and his associates created a computer programme that carried out online conversations with participants — similar to the experience consumers have with online customer service questions.
More than 100 students from two large universities had conversations with the computer, which asked them 30 questions each. The participants were told to lie in about half of their responses. The researchers found responses filled with lies took 10% longer to create and were edited more than truthful messages.
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